SKYBRIDGE MEDIA LLC ("Skybridge Media," "Skybridge," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you visit skybridgemedia.net, contact us, receive a communication we support, or interact with an approved communications program.
Scope and our role
This policy applies when Skybridge determines why and how personal information is processed. When we process communications data only on a business customer's instructions, that customer is responsible for its notice, consent, and consumer-request obligations, and we process the information under our agreement with that customer.
Personal information we collect
Depending on how you interact with us, we may collect:
- Identifiers and contact information, such as name, email address, telephone number, postal address, organization, and account identifiers.
- Inquiry and commercial information, such as service interests, requested products, source information, and communications with us.
- Communications and consent records, including message content, call or messaging metadata, opt-in source, permission records, preferences, and opt-out or suppression records.
- Technical and usage information, such as IP address, browser and device type, pages viewed, referring URL, timestamps, and approximate location derived from an IP address.
- Fraud-prevention, compliance, traceback, and network-quality information reasonably necessary to protect our services and the communications ecosystem.
We collect information directly from you; from approved business customers and service providers acting for an identified program; from communications platforms; and from public or compliance-focused sources where permitted by law. We do not treat a phone number or a general lead as consent to receive marketing calls or messages.
How we use personal information
We use personal information to:
- Respond to inquiries, provide requested services, administer accounts, and support approved communications programs.
- Deliver information within the specifically identified sender's approved program and only for the disclosed purpose.
- Record and honor communication choices, including opt-outs and suppression requests.
- Monitor network quality, prevent fraud and misuse, investigate complaints, support traceback requests, and protect rights and safety.
- Operate and improve our website and services, maintain security, comply with law, and enforce contractual requirements.
We limit collection to information reasonably necessary for a disclosed purpose and do not use personal information for an incompatible purpose without any consent required by law.
How we disclose personal information
We may disclose relevant categories of personal information to:
- Vetted vendors and communications providers that host, secure, route, analyze, or support our website and services under contractual restrictions.
- Business customers when we act on their instructions.
- Government agencies, regulators, traceback organizations, courts, or other parties when required by law or reasonably necessary to prevent harm, fraud, or misuse.
- A successor or transaction participant in a merger, financing, reorganization, or sale, subject to appropriate safeguards.
We do not sell personal information collected through this website or an approved communications program, and we do not disclose it for cross-context behavioral advertising. If you ask us to facilitate an introduction to a specifically named company, that company must establish its own lawful contact basis. Skybridge does not treat an introduction, referral, or lead transfer as consent for a different sender's marketing call or text.
Text messaging and mobile information
We send or support text messages only for a disclosed program from the identified sender and with direct, purpose-specific consent for that message. Consent to marketing texts is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to opt out and HELP for help when those keywords are supported, or contact us using the details below. We honor reasonable revocation requests and maintain suppression records.
Mobile numbers, text-message originator opt-in data, and consent records are not sold, rented, shared, assigned, or transferred to third parties or affiliates for their own marketing. Consent is specific to the sender and program presented at opt-in. We may disclose this information only to contracted service providers acting solely to deliver and support that requested program, or as required by law.
Cookies and browser signals
Our website may use strictly necessary or limited measurement technologies to operate securely and understand basic usage. We do not use website data for cross-context behavioral advertising. If our practices change, we will update this notice and provide any consent or opt-out control required by law. Where legally required, we recognize valid universal opt-out signals, such as Global Privacy Control, for sale or targeted-advertising processing.
Your privacy rights and choices
Depending on where you live and subject to applicable exceptions, you may request access to, correction of, deletion of, or a portable copy of your personal information. You may also opt out of processing treated as a sale, targeted advertising, or certain profiling under applicable law, and may withdraw consent where processing depends on consent. We will not discriminate against you for exercising an applicable privacy right.
Email judypondoyo@skybridgemedia.netor call (855) 785-0831 to submit a request. Please describe the right you wish to exercise and the information needed to locate your records. We may verify your identity and authority before acting. We respond within the period required by applicable law. If we deny a request, you may appeal by replying to our decision with "Privacy Appeal" in the subject line.
Retention and security
We retain personal information only as long as reasonably necessary for the disclosed purpose, including providing services, maintaining consent and suppression records, resolving disputes, and satisfying legal or contractual obligations. We use administrative, technical, and organizational safeguards designed to protect personal information. No method of storage or transmission is completely secure.
Sensitive information
We do not knowingly collect sensitive personal information through this website unless it is reasonably necessary for a disclosed service and any consent required by law has been obtained. Please do not send Social Security numbers, account credentials, or financial account details through a general inquiry.
Children's privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy when our practices or legal obligations change. The effective date above shows when it was last revised. We will provide additional notice when required by law.
Contact us
SKYBRIDGE MEDIA LLC
1500 N Grant St, STE 5429
Denver, CO 80203
Business and regulatory mailing address
judypondoyo@skybridgemedia.net
(855) 785-0831